Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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Manulife Hong Kong digital service platform

Manage your insurance policies, funds and MPF accounts all in one place!

Introduction video

Take your account management on the go anytime, anywhere

Enjoy the digital experience now!

Register your account in a few steps

First-time registration customers should click here or click "Login" at the top right corner and register for an account.

Create a username and login password.

After successfully logging in, you’re ready to enjoy the digital experience.

Features spotlights

  • Clearly displays the investment portfolio
  • Account and transaction details are listed by category for easy reference
  • The new ‘Manage account’ shortcut key give you one-click access to switch funds or change future investments
  • With one set of username and password to access both Manulife Hong Kong website and app
  • The interface adapts to different screen sizes including computers, tablets or smartphones. You can easily manage or view your accounts anytime, anywhere
  • Clearly displays the details of insurance policies and investment portfolios
  • Simple dashboards make it easy to understand your investment portfolio status, including current holdings as well as the profit and loss
  • The new ‘Quick links’ give you one-click access to some frequently used functions
  • The insurance policy’s coverage, premium information, agent’s contact, e-statements and more details, can now be easily reviewed
  • Submit premium payment mode / method change request online for your individual insurance policy
  • View information of your payment mode /  method
  • Submit beneficiary change instructions online for your individual insurance policy
  • View information of your existing beneficiary
  • Easily switch funds or change investment instructions with just a few clicks
  • Setup direct debit authorization bank instructions online
  • Setup new autopay transfers or change existing autopay bank account numbers online

  • View and withdraw the total insurance policy value including dividends, cash value and more
  • Get convenient transaction records of previous insurance policy value withdrawals