Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Customer Website - Change your beneficiary for individual insurance policy

Step 1 (of 4)

After logging into the Manulife customer website, click on "Portfolio" from the menu bar and select "Change beneficiary".

Then on the "Change beneficiary" page, simply choose the policy you’d like to change beneficiary for.

Alternatively, you could first select the related policy on the home page. Then click on the "Manage policy" shortcut on the right hand corner, and select "Change beneficiary".

Step 2 (of 4)

On the "Change beneficiary" page, fill in information of the beneficiary of your own preference. This is also where you can view information of your existing beneficiary.  

Step 3 (of 4)

Please check and verify the information carefully.

Step 4 (of 4)

Read and agree to the declaration and authorization. 

After your “Change Beneficiary” instruction is submitted online, you will receive an acknowledgment SMS and email. A confirmation notice will be issued to you after the approval and completion of your beneficiary change request.

Remarks:

  • This online function is available for eligible policies issued in Hong Kong or Macau.
  • SMS only covers customers with mobile number in Hong Kong, Macau and China.