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Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Understanding Your Participating Policy
Understanding Your Participating Policy
Understanding Your Participating Policy

Customers are reminded to beware of MPF cold calls

Manulife would like to remind customers to exercise caution regarding cold calls promoting MPF services.

We urge customers to beware of any possible forged phone calls, emails, fraudulent websites, apps, etc, allegedly from Manulife, especially cold calls in relation to MPF services. Please kindly note that Manulife would never employ a third party to conduct any telemarketing activity. If you receive any call claiming to be from Manulife MPF, you may respond by:

  1. Insisting to verify the caller’s identity by asking for the agent’s full name and MPF Registration No.
  2. Terminating the call if the caller refuses to provide his or her identification information
  3. Contacting us via the following means, when you are in doubt or if you identify any issue with your account:
Customer service hotline: (852) 2108 1188
Customer service hotline: (852) 2108 1188
Email: service_hk@manulife.com
Email: service_hk@manulife.com

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