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Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

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Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

View more
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Premium exchange rate

Exchange rates fluctuate daily. If you would like to pay premiums in HKD for foreign currency policies, we strongly encourage you to pay using Faster Payment System (FPS), Internet Banking, ATM or PPS to lock in the stated exchange rate for your payment made on same date in order to avoid potential shortfall/underpayment.

You may also want to set up Autopay for automatic direct debit from your bank account.

*Only for policies issued in Macau

 

PLEASE NOTE: Payment by cheque mailed to Manulife may result in surplus (overpayment) / shortfall (underpayment) due to changing exchange rates. Shortfall will require additional action to top up the amount and ensure your protection is continued. Our Company will base on the date when we received the payment to determine the final premium exchange rate. We may follow up with you if discrepancy is created by the market fluctuation in exchange rate.

Our Company reserves the right to change the above Exchange Rate without prior notice. For information about payment methods, please click here.