Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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Switch funds

MPF / ORSO / Pension

Switch out all funds (One-time rebalancing)

You can reallocate the investment of the total balance of the mandatory and/or voluntary portions based on your needs. The switch in % will be used to determine the target balance for each of the fund(s) selected. The fund switching will then be carried out based on the difference between the target balance and the current balance of each of the new designated fund(s) selected as per the processing date of the instruction.

For switching into the Default Investment Strategy (DIS), the redemption proceeds will be invested in the constituent fund(s) of the DIS at the allocation percentage(s) specified in the DIS de-risking table under section 3.3.2 of the MPF Scheme Brochure. For switching out from the DIS, the units to be redeemed from each of the constituent fund(s) of the DIS will be determined based on the percentage(s) of the accrued benefits to be switched out from the DIS.

Example:

Before rebalancing

Your current investment portfolio for Mandatory portion:

Your instruction

Switch out all funds from your Mandatory portion and switch into the funds below:

Fund A: 30% (i.e. Target balance is HKD 10,000 x 30% = HKD 3,000)

Fund B: 20% (i.e. Target balance is HKD 10,000 x 20% = HKD 2,000)

Fund C: 50% (i.e. Target balance is HKD 10,000 x 50% = HKD 5,000)

Details of rebalancing

Redeem 20% of Fund A and 30% of Fund B, and invest in Fund C:

After rebalancing

Please note that “Switch out all funds (One-time rebalancing)” instruction will not apply to your future monies.

Switch out an individual fund (Fund-to-fund switch)

You can switch out all or a portion of a selected fund balance and switch into another fund(s).

Example

Before fund switch

Your current investment portfolio for Mandatory portion:

You fund switching instruction

Switch out 50% of your holding units / balance in Fund B, and switch it into Fund C:

Details of the fund switch

Switch out 50% of balance in Fund B, and switch it into Fund C:

After the fund switch

Please note that “Switch out an individual fund (Fund-to-fund switch)” instruction will not apply to your future monies.