Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Understanding Your Participating Policy
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Understanding Your Participating Policy

Manage your account

Switch funds

MPF / ORSO / Pension

Step-by-step guide

For existing assets:

Switch out all funds (One-time rebalancing)

Switch out an individual fund (Fund-to-fund switch)

Switch out all funds (One-time rebalancing)

Step 1: Select the contribution type and “Switch out all funds (One-time rebalancing)”.

Step 2: Input % for the fund(s) you want to switch into, then click “Review”.

The total switch in % must add up to 100% for Mandatory and Voluntary portions respectively. 

Step 3: Review your instruction, then click “Submit”. 

After submitting your instruction, you can save the page or print it for record-keeping.

You can also go to “Portfolio > Policy / account activity summary > MPF / ORSO / Pension account(s) > View transaction log” to review your instruction records.

Switch out an individual fund (Fund-to-fund switch)

Step 1: Select the contribution type and the fund you want to switch out.

Step 2: Input percentages for the fund(s) you want to switch in, then click “Review”.

Step 3: Review your instruction, then click “Submit”. 

After submitting your instruction, you can save the page or print it for record-keeping. 

You can also go to “Portfolio > Policy / account activity summary > MPF / ORSO / Pension account(s) > View transaction log” to review your instruction records.

Learn how fund switching works

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