Talk to our experts
Talk to our experts

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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Forms and Publications

 

Manulife MPF Forms and Publications

Forms

Voluntary Contributions Withdrawal Form For Personal Account / Self-Employed Person / Regular Employee (Former Employment)
Self-Employed Person – Declaration Of Relevant Income
Self-Employed Person Account Direct Debit Authorisation Set Up / Change Of Direct Debit Account Form
Scheme Member's Request for Fund Transfer Form (In)
Scheme Member's Request for Fund Transfer Form (Out)
Scheme Member's Request for Account Consolidation Form
Employee Choice Arrangement (ECA) Transfer Election Form
Claim Form for Payment of Accrued Benefits
Claim Form for Payment of Accrued Benefits (Others)
Change of Particulars for Member / Self-Employed Person
Change of Voluntary Contributions for Member/Self-Employed Person
Personal Account Membership Enrolment Form
Redirection For Future Contributions/ Switching For Existing Holdings Form
Special Voluntary Contribution (“SVC”) / Tax Deductible Voluntary Contribution (“TVC”) Account Lump Sum Payment Form
Special Voluntary Contribution (“SVC”) / Tax Deductible Voluntary Contribution (“TVC”) Account Direct Debit Authorisation Set Up/ Change Of Direct Debit Account Form For Joint Name Bank Account
Special Voluntary Contribution (“SVC”) / Tax Deductible Voluntary Contribution (“TVC”) Account Direct Debit Authorisation Set Up / Change Of Direct Debit Account Form
Change Of Special Voluntary Contribution (“SVC”) /Tax Deductible Voluntary Contribution (“TVC”) Form
Special Voluntary Contributions Account Withdrawal / Account Termination Form