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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Asia Care Survey 2024 - Medical Inflation 

Have you found time to set goals for your future self? Let’s say, 10 years from now. A decade-long journey is equal to 5.25 million minutes of life. Yet, it only takes a second to focus on your well-being.

The Asia Care Survey 2024 shows how people across the region perceive their current and future physical, mental, and financial well-being.

In Hong Kong, Manulife’s study of more than 1,000 residents took place in January 2024. We invite you to explore the survey’s findings and discover how Manulife can be their partner for progress.

 

Respondents are unsure they will achieve their desired levels of physical, mental and financial well-being.

 

Respondents in Hong Kong feel the least ready for their ‘financial’ & ‘physical’ well-being in a decade, with 15 points separating their ‘desired’ and ‘expected’ levels of future satisfaction.

People also rate physical well-being as the most crucial attribute, while mental welfare is considered the least important feature. In fact, mental well-being is a vital measure of your overall health, as it can often act as an alarm bell signalling future physical ailments.

Let’s take a closer look at the challenges people face:

72% of people think that their workplace benefits are inadequate

As your healthcare needs increase with age, ensuring adequate medical protection is crucial when planning for retirement. Yet, government healthcare systems may not necessarily offset rising treatment costs.

Furthermore, 72% of respondents feel that the benefits and coverage they get from their employers are unsatisfactory. Meanwhile, 70% think they need to top up the retirement and pension benefits received from their employers to boost their future financial well-being.

72%

of respondents feel that their employers' health benefits and coverage are insufficient.

70%

of respondents believe they need to top up the retirement and pension benefits received from their employers.

Top 3 rising healthcare costs felt by Hong Kong respondents

The price of out-patient services is a leading concern.

22%

Outpatient services

16%

Drugs

14%

Preventive healthcare

The rising costs of outpatient services, drugs, and preventive healthcare are the three costs that Hong Kong respondents feel affect them the most. Based on people’s perceptions, the charges in these areas have increased by 15%, 15%, and 16% respectively over the last 12 months. This can be attributed to factors such as the introduction of new technology, rising wages, and general inflation.

Top 5 ways of dealing with rising healthcare costs

People across Asia adopt different strategies to mitigate the impact of rising healthcare costs. In the last 12 months, over 40% of respondents tried watching their diet and exercising more to stay healthy the right approaches to enhance immunity

Interestingly, 16% of respondents would choose medical insurance plans with higher premiums, more coverage, and more benefits to moderate the impact of rising healthcare costs.

Why aren’t people taking action to alleviate rising healthcare costs? Many don’t know how.

33% of respondents

I have no idea what to do.

31% of respondents

I want to get the best healthcare. Money is secondary.

21% of respondents

Medical inflation is too high that there is nothing that I can do about it.

12% of respondents

I do not know who can give me professional advice.

Only 11% of respondents have failed to act. The principal reason is that most people have no idea what to do. Many feel helpless amid soaring medical inflation and uncertain where to seek professional advice.

However, 31% still want the best healthcare and think money is secondary. That’s why they have not lowered their medical healthcare standards, i.e., by delaying or skipping health checks and treatments or choosing a medical insurance plan with a lower premium and less coverage and benefits.

What can I do?

It’s important to review your insurance coverage regularly because, in Hong Kong,  medical inflation tends to rise more quickly than general inflation:

 

2024

 

Annual General Inflation (%)
Annual Medical Trend Net Rates (%) 
Hong Kong SAR
2.4 
5.1

 

Source: AON 2024 Global Medical Trend Rates Report 

While you’re unable to negotiate the price of a health insurance plan, there are still ways to potentially reduce the cost of your policy.  

 

For example, you could purchase a plan early in life, ensure that your premium payments and renewals are timely, undertake regular checkups to catch any health issues, and generally live a healthy life.

Manulife’s Asia Chief Medical Officer Detloff Rump advises, ‘When it comes to health, prevention is better than cure. Hence, a good way of protecting against medical cost and inflation is to reduce the risk of needing expensive healthcare by eating a healthy diet, keeping fit, getting vaccinated, and having regular health screenings. But if illness strikes despite those measures, having critical illness insurance can reduce the financial impact and enable you to focus on recovery.’ 

Know more about our solutions?

This Asia Care Survey 2024 is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product(s).