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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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Manulife Asia Care Survey 2024

Have you found time to set goals for your future self? Let’s say, 10 years from now. A decade-long journey is equal to 5.25 million minutes of life. Yet, it only takes a second to focus on your well-being.

The Asia Care Survey 2024 shows how people across the region perceive their current and future physical, mental, and financial well-being.

In Hong Kong, Manulife’s study of more than 1,000 residents took place in January 2024. We invite you to explore the survey’s findings and discover how Manulife can be their partner for progress.

 

Respondents are unsure they will achieve their desired levels of physical, mental and financial well-being.

 

Respondents in Hong Kong feel the least ready for their ‘financial’ & ‘physical’ well-being in a decade, with 15 points separating their ‘desired’ and ‘expected’ levels of future satisfaction.

People also rate physical well-being as the most crucial attribute, while mental welfare is considered the least important feature. In fact, mental well-being is a vital measure of your overall health, as it can often act as an alarm bell signalling future physical ailments.

Let’s take a closer look at the challenges people face:

Protecting your health is protecting your wealth.

Having good physical and mental health can positively impact your financial health. It can help prevent chronic illnesses and reduce the need for costly medical treatments. As a result, you could face lower healthcare expenses and less disruption to your financial goals.

People in their 30s have the least confidence in their mental well-being

When rating their mental well-being a decade from now, respondents in their 30s have a more negative outlook than younger and older age groups.

Age group

Physical (score out of 100) Mental (score out of 100)
25-29
72
72
30-39
71
69
40-49
72
73
50-60
68
70

Cancer and stress worry Hong Kong respondents the most

Physical illnesses

Mental illnesses

30% Cancer
28% Heart disease
26% Diabetes
25% Stroke
23% Flu and pneumonia
18% Overweight
16% Liver diseases
14% Renal disease
14% Chronic lower respiratory disease
34% Stress
28% Anxiety
24% Sleep disorders
24% Cognitive impairment
19% Depression
10% Loneliness

Meanwhile, certain physical and mental illnesses concern the younger generation (aged 25-29) more than older age groups. These include diabetes, liver diseases, chronic lower respiratory disease, flu and pneumonia, depression and sleep disorders.

Respondents aged 30-39 tend to worry more about cancer, renal disease, overweight, stress, and anxiety. At the same time, people in their 50s are anxious about heart disease, stroke, loneliness, and cognitive impairment. Quickly addressing these age groups' health needs and concerns is critical to their future well-being. 

What can I do?

Not only do we hope for longer lives, but we also want to remain healthy as we grow older. Our survey revealed that 72% of respondents are actively changing their current lifestyles to prevent sickness and achieve better health outcomes in the future. 

According to the World Mental Health Report, mental health is as important as physical fitness. Mentally unwell people may face various risks, including physical impairments, loss of productivity, and reduced social interactions. Some of these factors may already be present, while some could develop over the long term.

 

It is vital to address these mental health issues early on and ensure you have access to the necessary support and resources to maintain your well-being. For example, stomach issues, muscular-skeletal, and skin complaints are often suffered by people who have been under prolonged stress. Dealing with anxiety at the outset could help prevent the onset of these conditions.

Understanding the role of sleep in maintaining your health can help you prioritise a good night’s rest. This will help you be today, tomorrow and long into the future.

66% and 63% of respondents agree that having sufficient insurance cover can help them achieve their desired level of physical and mental well-being respectively.

Supports from agents: Regular reviews are people’s top insurance policy need.

of respondents want regular insurance policy reviews.                                                                                                                                                                               

37.6%

of respondents want regular insurance policy reviews.                                                                                                                                                                               

of respondents seek recommendations on suitable health checks and medical services for their individual health situations or life stages.

35%

of respondents seek recommendations on suitable health checks and medical services for their individual health situations or life stages.

of respondents are keen to learn about different ways to monitor their health.                                                                                                                                         

28.3%

of respondents are keen to learn about different ways to monitor their health.                                                                                                                                         

Where will Better take you?

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This Asia Care Survey 2024 is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product(s).