Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, January 28, for Lunar New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

Regarding MPF cold calls, please click here to learn more.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, January 28, for Lunar New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

Regarding MPF cold calls, please click here to learn more.

View more
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Opt for Manulife MPF e-Service for a Chance to Win a HK$50 supermarket voucher* 

Many people are unaware of how much paper is used in MPF statements and notices. With the launch of eMPF Platform to automate and digitalize the MPF administration process, choosing e-Statement and e-Notice Service (“e-Service”) not only benefits the environment but also facilitates your transition to eMPF Platform next year. 

From 1 September 2024 to 30 September 20241 , the first 8,000 Manulife MPF members who opt for e-Services may receive a HK$50 supermarket voucher*.

If you opt for e-Service during the Promotion Period1, you will automatically participate in this Campaign2. The winners will receive a HK$50 supermarket e-voucher via email and/or text message (SMS) on or before 30 November 2024.

*Terms and conditions

Opt for e-Service in 4 simple steps:

1. Log in to “Manulife HK” mobile app

2. Go to “Settings” and select “e-Statement / e-Notice settings”

3. Opt for “e-Statement / e-Notice”

4. Click "Agree" to indicate your consent for MPF e-Statement /e-Notice Service

You can also opt for e-Service via our customer website. Please click here for details.

Download “Manulife HK” mobile app

Remarks:

  1. The promotion period of this campaign is from 1 September 2024 to 30 September 2024 (both dates inclusive) (the “Promotion Period”).
  2. This MPF Goes Paperless Campaign (“Campaign”) is organized by Manulife (International) Limited (Incorporated in Bermuda with limited liability) (“Manulife”).

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