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Talk to our experts

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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ManuVital Care

Manulife ManuVital Care for Critical Illness Protection

Limited Offer

Enjoy a total discount equivalent to up to 20% of the first year premium

Limited Offer

What is ManuVital Care?

At affordable guaranteed premiums, ManuVital Care protects you and your family against financial uncertainty with substantial lump-sum benefits if critical illness (CI) ever strikes, with the flexibility for you to convert it to a more comprehensive CI plan later to suit your evolving needs.

The content of this website does not contain the full terms of the policy, and the full terms can be found in the policy document.

How we got you covered

Covers 60 major critical illnesses, including cancer, heart attack (myocardial infarction) and stroke, 44 early stage critical illnesses, such as carcinoma-in-situ and early thyroid cancer, as well as 8 juvenile diseases1 such as severe asthma.

Offers you cost-effective protection, whether you are looking for essential critical illness coverage, or extra coverage to supplement your current critical illness plan.

Whether you choose the level or step-up premium option, the premium you pay is guaranteed at the time you take up the plan even if the health condition of the life insured changes2.

Offers you one-time option on your 5th policy anniversary to convert your plan to a designated critical illness plan offering more comprehensive protection3, without the need to give us any health information.

Achieve specified average daily step target, and you will enjoy a premium discount of up to 10% upon policy renewal for the next membership year.



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    We will respond within two business days to forms submitted at or before 10:00am each business day. For example, if you submit this form at or before 10:00am on a Monday, we will respond by Tuesday. Forms submitted after 10:00am on a Monday will receive a response by Wednesday.

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    ManuVital Care is critical illness insurance product provided and underwritten by Manulife (International) Limited (Incorporated in Bermuda with limited liability) (‘Manulife’). The above provides only general information on this product for your reference only and does not contain full terms and conditions on this product.  For full terms and conditions of this product, please see the policy provision. Please download the product leaflet now or ask your insurance advisor for a copy which will give you more details about this product including the ‘Important Information’ showing the product risks.

    1. The juvenile disease CI benefit is available if the policy is issued before the life insured reaches the age of 16 and the life insured is diagnosed with a juvenile disease before the age of 18.
    2. The guaranteed premium is based on the initial basic plan notional amount. For the step-up premium version, premium is relatively lower and remains unchanged in the first 15 policy years, after which it will be increased to a guaranteed, pre-determined amount and will not be changed afterwards.
    3. This option is only available if this policy is issued before age 60 and without any case-based exclusion or extra premium, unless otherwise specified. The designated critical illness plan available and the terms and conditions of the designated critical illness plan, including but not limited to the maximum benefit amount and the elimination period, will be determined by Manulife at its sole and absolute discretion at the time when the conversion is requested. The premium of the designated critical illness plan shall be based on the Manulife’s applicable premium rates in effect, the life insured’s age on the date of conversion and the risk class to which the life insured belongs to under this plan. Upon the approval by Manulife of the conversion request, the new critical illness plan shall be issued and this plan shall be terminated on the date of such approval. All supplementary benefits under this policy (if any) shall be automatically terminated together with this plan. For details including the relevant conditions and procedures, please refer to the section ‘Conversion Option’ of the policy provisions.

    Critical illnesses and diseases diagnosed in mainland China:

    For Major Critical Illness, Early Stage Critical Illness and Juvenile Disease diagnosed in hospitals in mainland China (excluding Taiwan, Hong Kong Special Administrative Region and Macau Special Administrative Region), the diagnosis must be made in a hospital designated by us. We may revise the list of designated hospitals in mainland China from time to time without giving prior notice.