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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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ManuLove Care

Manulife ManuLove Care Critical Illness Protection

What is ManuLove Care?

Having three generations in one family is a blessing that cannot be taken for granted. If a Critical Illness(CI) ever occurs in the family, the emotional and financial pressures it brings would be overwhelming. ManuLove Care not only protects the life insured but extends its coverage across three generations4

The content of this website does not contain the full terms of the policy, and the full terms can be found in the policy document.

How we got you covered?

Covers 104 CIs, 8 juvenile diseases1 and CIs arising from congenital conditions undetected at policy issue.

Restores benefits2 paid for early stage critical illnesses and/or juvenile diseases at least a year ago in the event of a major CI diagnosis or death before age 75.

Cancer, heart attack / stroke and other independent major CIs diagnosed before age 85 are additionally covered twice for each of them.

Provides additional financial support when the covered parents or children are diagnosed with a designated CI, with no underwriting required4.

Waives the basic plan premium if you or your spouse passes away or after the claim of any major CI.

Premium is guaranteed and will not increase throughout the premium payment period5

Achieve specified average daily step target, and you will enjoy a premium discount of up to 10% upon policy renewal for the next membership year.



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    We will respond within two business days to forms submitted at or before 10:00am each business day. For example, if you submit this form at or before 10:00am on a Monday, we will respond by Tuesday. Forms submitted after 10:00am on a Monday will receive a response by Wednesday.

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    ManuLove Care is an insurance product provided and underwritten by Manulife (International) Limited (incorporated in Bermuda with limited liability). The above provides only general information on this product for your reference only. Please download the product leaflet now or ask your Insurance/Financial Advisor for a copy which will give you more details about this product including the ‘Important Information’ showing the product risks.

    1. Juvenile disease CI benefit is available if the policy is issued before the life insured reaches the age of 16 and the life insured is diagnosed with a juvenile disease before the age of 18.
    2. The benefit amount of protection restore benefit is the sum of early stage CI benefit and/or juvenile disease CI benefit paid under the plan where the date(s) of diagnosis of the associated early stage critical illnesses and/or juvenile diseases fall(s) at least 1 year before the date of diagnosis of the major critical illness or the date of death. The protection restore benefit is subject to terms and conditions, please see the product leaflet and policy provision for details.
    3. The continuous care benefits are subject to terms and conditions, please see the product leaflet and policy provision for details.
    4. Family benefits are subject to terms and conditions, please see the product leaflet and policy provision for details.
    5. We guarantee that the basic plan premiums for the initial basic plan notional amount remain unchanged throughout the premium payment period. However, we do not guarantee that the premium and guaranteed cash value due to an increase in the basic plan notional amount, including those increases triggered by using the inflation protector option.