Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
Skip to main content Skip to notification content
Back

Insurance Authority Levy on Insurance Premium

Since 1 January 2018, the Insurance Authority (“IA”) has imposed a prescribed levy, payable by the policyowner/policyholder#, on insurance premiums in accordance with the Insurance (Levy) Regulation and the Insurance (Levy) Order under the Insurance Ordinance (Cap. 41). In this regard, a policyowner/policyholder is required to pay the levy to the IA through the relevant authorized insurer each time when a premium is paid, and then the insurer will remit the levy payment to the IA. As stated in the law, if a policyowner/policyholder does not pay the levy as required, the IA may impose on the policyowner/policyholder a penalty of up to HK$5,000, and may recover the outstanding levy as a civil debt due to the IA.

The levy is calculated as a percentage of premiums on insurance policies. The levy rate starts at 0.04% of the insurance premium per policy year and will adjust gradually to 0.1% according to legislation. Generally, the amount of levy payable for each policy is subject to a cap per policy year. For the purpose of levy, Manulife’s individual insurance policies, group life insurance policies (without medical protection) and Occupational Retirement Schemes are subject to the levy cap for “Long Term Business”; while for group life insurance policies (with medical protection) are subject to the levy cap for “General Business”.

# Except for certain policies exempted from the levy by law.

Details of the levy rates and caps are set out below (amount in HK$):

Policy Year Date, Policy Effective Date or Policy Anniversary Date

Levy Rate

 

 

 

 

Levy Cap (HK$)

Long term Business

General Business*

1 January 2018 to 31 March 2019 (both dates inclusive)

0.040%

 

 

$40

$2,000

1 April 2019 to 31 March 2020 (both dates inclusive)

0.060%

 

 

$60

$3,000

1 April 2020 to 31 March 2021 (both dates inclusive)

0.085% 

 

 

$85

$4,250

1 April 2021 onwards (date inclusive)

0.100% 

 

 

$100

$5,000

*Group life insurance policies with medical protection will be subject to the levy cap for General Business.

If the policy currency is not in Hong Kong dollars, the levy cap as stated above will be converted to the policy currency at an exchange rate as determined by the Manulife from time to time.

 

For policyowners of individual insurance policies:

Starting from the policy year commencing on or after January 1, 2019, Manulife will collect levy from policyowners at the same time when premium is paid. The details regarding our arrangement for collecting levy from policyowners will be communicated to policyowners of individual insurance policies through the insurance application form or a notice in the form of mail / email / SMS message, depending on the commencement date of the policy. Please click here to know more about the details.

 

For policyholders of group life insurance policies and Occupational Retirement Schemes:

Manulife will continue to pay the levy on your behalf and remit in accordance with the arrangements prescribed by the IA, for a period as determined by us until further notice.
For further information, please contact our customer service hotline on (852) 2108 1188 or refer to the FAQ on our website.

 

Meanwhile, you can access IA's webpage (www.ia.org.hk) for further information on premium levy.