Manulife AI Assistant
Manulife AI Assistant
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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Monday, February 16, for Lunar New Year's Eve.

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Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Monday, February 16, for Lunar New Year's Eve.

View more

Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more
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How to use MPF / Pension Fund Price Alert?

Step 1:   Log into the Manulife HK mobile app and tap on “Fund / investment choice price alert” in the Homepage or “Portfolio” page. If you hold both MPF / ORSO / Pension and Investment Funds account, you can choose to set up either “MPF / ORSO / Pension” or “Investment-linked assurance scheme” target price alert in the next page.

Homepage

Menu page

Target unit price alert setup selection page

Step 2:  If you have not activated the push notification service in your mobile device / app, please follow the instructions to enable the service.

Enable push notification in mobile device

Enable push notification in the mobile app

Step 3:  Read and agree to the “Terms and Conditions”.

Step 4:  If you have accounts in more than one scheme (MPF / ORSO / Macau Pension), please select “scheme type” [1] first in the “Select fund” page. Then choose the fund you want to set up fund price alert for and tap on the "add alert" icon to add your instruction [2].

Step 5:  In the “Set fund price alert” page,

  • Input your “Target unit price” [3]
  • Choose the effective period (10 / 30 / 60 / 90 /180 days) from the "Expiry date" menu [4]

Afterward, tap on the “Confirm” to set up the instruction.

Step 6:  After setting up fund price alert, you can view all active instructions in the “Watch list” page.

To set up another alert, please tap on “Add alert” in the page and repeat step 4 and 5 above.

Step 7:  When the target unit prices set in your instructions are reached, you will receive push notifications to your mobile device with the Manulife HK & Macau app installed. You can also check all your instructions with target prices reached or expired in the past 180 days in the app notification center.