Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Genesis

Genesis

Ben Sir: “Money saving” and “savings” are not the same

In fact, “Money saving” and “savings” have different meanings. “Money saving” is to prepare for unknown future, relatively passive; “Savings” is about preparing to fulfill your desired plans, actively. Change your perspective with Manulife, by encouraging you not only to “money saving”, but to do “savings”! Take the initiative to seize every opportunity to create "possibilities"!

Are you still worrying about running out of money before payday?

What is Genesis?

Genesis is a savings insurance plan which provides long-term potential return that is complemented by flexible withdrawal options to meet your liquidity needs, an advance benefit for designated critical and mental illnesses, plus a currency switch option that allows you to change your policy currency to one of the 7 designated multi-currency to support your future planning. At the same time, we can help you craft an enduring legacy with enhanced flexibility. With Genesis, a truly rewarding future begins today.

The content of this website does not contain the full terms of the policy(ies), and the full terms can be found in the corresponding policy document(s).

How we got you covered?

We will help you accumulate your wealth with the guaranteed cash value and boost your potential return through a non-guaranteed terminal bonus1.

Without having to cash in your policy, you can withdraw cash from the policy through one of the payment options below.

1. Easy Choice2 – Set up hassle-free lifelong regular income stream

2. Realization option3 – Tailor withdrawals to your needs

We offer an additional one-time option for you to realize up to 100% of the terminal bonus in the event that the life insured is diagnosed with any of the designated illnesses4.

You will have the flexibility to change your policy currency from any of the 7 currencies - United States Dollar, Hong Kong Dollar, Renminbi, Canadian Dollar, Australian Dollar, British Pound Sterling or Singapore Dollar, so you can embrace new possibilities. 

You can choose from various premium payment periods to suit your needs – with a single payment or over a period of 3, 5, 10, or 15 years.

You have the option to change the life insured to another loved one as a way to preserve your wealth for the next generation6. We also offer a range of flexible value-added services to help you ensure continuity for your legacy.

This website shall be read in conjunction with the relevant product leaflet. You should not purchase any product solely on the basis of this promotional offer . Please ask your Manulife insurance advisor for a copy of the product leaflet which will give you more details about the product including the ‘Important Information’ showing the product risks.

Before making a purchase, you should read the policy provisions for the exact terms and conditions that apply to this product. You can ask us for a copy.

Genesis is an insurance product provided and underwritten by Manulife (International) Limited (incorporated in Bermuda with limited liability). The above provides only general information on this product for your reference only. Please download the product leaflet now or ask your Insurance/Financial Advisor for a copy which will give you more details about this product including the ‘Important Information’ showing the product risks.

Applicable to USD single premium policy . This figure is not guaranteed.

Take for example, the total internal rate of return at the end of 100th policy year for a USD policy in 5-year premium payment term. This figure is not guaranteed.

^ and *also assume that throughout the policy term, (i) no Body and Mind Advance Benefit has been exercised; (ii) no policy loan is taken out; (iii) no currency switch option has been exercised; (iv) no Easy Choice or Realization Option has been exercised; (v) no withdrawal is made through the reduction of notional amount; and (vi) no premium holiday has been exercised; and all premiums are paid annually in full when due.

@ Only applicable to designated plans issued in Hong Kong, and application will be accepted from Q3 2024. The full name of Legacy Choice is named as Successive policyowner (with Legacy Choice). This is an administrative arrangement and is not part of the product features. Such application is subject to our prevailing administrative rules which shall be determined and modified by us from time to time without prior notice.

Terms and Conditions apply.

  1. The terminal bonus is not guaranteed. We will review and adjust the terminal bonus at least once a month, but we may do so more often. Terminal bonus will not be payable upon the death of the life insured if the sum of the guaranteed cash value and terminal bonus is less than the aggregate sum of premium due and paid. Please see ‘The main risks affecting the non-guaranteed terminal bonus, non-guaranteed income and the accumulation interest rate of non-guaranteed income / realized terminal bonus’ paragraph in the ‘Important Information’ section of the product leaflet.
  2. To set up Easy Choice, you must submit a written application in a prescribed format required by us to select an Income Start Anniversary, income payment option and income payment mode upon policy application or after the 1st policy anniversary. The non-guaranteed income is determined from time to time by us at our sole discretion. Exercising this payment option will reduce any future terminal bonus. The Income Start Anniversary, income payment option or income payment mode is allowed to be changed after the 1st policy anniversary. The change will be made effective at the subsequent policy anniversary.

    For single premium policy with the Income Start Anniversary set as the 1st policy anniversary, change of Income Start Anniversary and change from Easy Choice to realization option are not allowed. You may only apply for suspension and restart of income payments and change of income payment option and income payment mode after the 1st policy anniversary.

    Once submitted, the application for the setup or change cannot be withdrawn or reversed. The non-guaranteed income will be adjusted based on the new selection. Please see the policy provisions for more details and rules on the setup and change of Easy Choice.
  3. You can exercise the realization option within 31 days from the Realization Anniversary (that is, the 5th policy anniversary or every anniversary thereafter) as long as the aggregate realization percentage under the policy over any consecutive 5 policy years does not exceed 50% and for the first 5 policy years following the first Realization Anniversary, the aggregate realization percentage for each of the policy year shall not exceed 10%. To exercise the realization option, you must submit a written application in a prescribed format required by us. Once submitted, the application for exercising such option cannot be withdrawn and no realized terminal bonus will be allowed to be reversed. Exercising the realization option will reduce any future terminal bonus.
  4. The Body and Mind Advance Benefit can be exercised 1 year after the later of the issue date or the policy year date. Exercising the Body and Mind Advance Benefit may significantly reduce any future terminal bonus and non-guaranteed income (if any). For the avoidance of doubt, the realized percentage of the terminal bonus under Body and Mind Advance Benefit will not count into the aggregate realization percentage under the realization option. Please see the ‘Body and Mind Advance Benefit Provision’ for the definition of the designated illnesses, and the terms and conditions for the Body and Mind Advance Benefit and ‘Elimination period’ under ‘Important Information’ section of the product leaflet.
  5. Starting from the 3rd policy anniversary, you can change the policy currency once per policy year by converting your plan to a designated Manulife’s plan (may or may not be the same as Genesis) that is available in your chosen currency. The application for currency switch must be made with 31 days from a Currency Switch Anniversary and meet the required conditions and is subject to our prevailing rules and approval of the application at our sole and absolute discretion. Please refer to the product leaflet for the conditions and impact of exercising currency switch option and ‘Risk from exercising the currency switch option’ paragraph under the ‘Important Information’ section.
  6. Starting from the first policy anniversary or 1 year after the policy is issued, whichever is later, you have an option to change the life insured to another person with whom you have insurable interest, without affecting your policy value, provided that:
    i.   the age of the new life insured is 60 or below; or
    ii.  the age of the new life insured is not greater than that of the current life insured and is not greater than 80; and
    iii. such application must be completed during the lifetime of both current life insured and new life insured.

    Acceptance of such application is subject to our approval at our absolute discretion as well as our prevailing administrative rules and guidelines which we may determine from time to time at our absolute discretion. Once the change of life insured is effective, all supplementary benefits (if any) shall be automatically terminated.
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