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Talk to our experts

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Personal Account

 

Manulife MPF Personal Account Management

Consolidate personal accounts/Transfer accrued benefits for easy management

Managing your MPF accounts

Taking an active approach to manage your MPF accounts is one of the keys to leading an ideal retirement life. As an employee or a self-employed person, there are two types of MPF accounts you need to manage until retirement:

  • your current MPF contribution account, and
  • your personal account(s) if any

What is a personal account?

A personal account is set up under one’s own name to manage two kinds of MPF assets:

  • MPF accrued benefits from one’s previous employment, and/ or
  • MPF accrued benefits from one’s employee mandatory contributions in the current MPF contribution account, which can be transferred once every calendar year

Make the most of personal account

Your personal account is portable. During the course of your employment, you may end up with several personal accounts with different service providers, each with its own investment portfolio, to manage till you retire. By consolidating your personal accounts in one single personal account with a trusted MPF service provider, you can stay focused and manage your portfolio more effectively.

Consolidating with Manulife

For effective MPF portfolio management, it is crucial for you to review your MPF investments regularly. The Employee Choice Arrangement, which allows employees to transfer their employee mandatory contributions accumulated during current employment annually, provides you an invaluable opportunity to look into your MPF investments in a regular manner and decide if transfer is needed.

By simply consolidating all your MPF accrued benefits in one personal account with Manulife, you may streamline your MPF assets and fund portfolio, and enjoy the peace of mind of knowing that your MPF accrued benefits are properly managed until the day you retire.

Here are some reasons why Manulife is highly received by customers:

 

  • Extensive Experience: Our experience in managing pension plans dates back to 1936.
  • Strong Market Position: We are the largest MPF scheme sponsor in Hong Kong+.
    “Mercer MPF Market Shares Report” as of September 30, 2024 by Mercer (Hong Kong) Limited, in terms of market share of total MPF assets by scheme sponsor.
  • Simple Account Management: Our diversified account management platforms, including interactive voice response system and e-MPF Member Online Service, enable you to monitor your account. Same day dealing is available for request successfully completed before 4:00pm on any business day with the buy and sell processes to be carried out using the closing fund price of that day.
  • Strong MPF Team: Our professional MPF intermediaries and experienced customer service officers will be pleased to help and answer your enquiry.
  • Timely Communications: We provide online monthly benefits statements with other member communications and organize member investment seminars on a regular basis to keep you abreast of constituent fund performance and market trends.

Brand New Privileged Rates Program

The longer you stay and the more assets you maintain with us, the better privileged rates you may enjoy from us (Terms and conditions apply).

To learn more about this Privileged Rates Program, please click here.

 

For enquiries, talk to your Manulife MPF intermediary or call our member hotline on (852) 2108 1388.

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

 


Monthly Summary

MPF



Hot offer - Personal Account

To manage your retirement investments more efficiently, you may consolidate your MPF accrued benefits from multiple to a single personal account. With Manulife Personal Account you may enjoy special privileged rates on our management fees by way of bonus unit rebate (terms and conditions apply)

Learn more

Online platform for personal account application/consolidation

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.


Check Personal Account records on MPFA website

Online registration

Forms download


Manulife MPF Overview

Offers you a wide range of constituent funds for an investment portfolio that can be tailored to individual needs and risk appetites, backed by all-round MPF services. You can select from a comprehensive MPF platform offering 29 different constituent funds, ranging from equity funds (international, regional, single-market and sector), bond funds (international, regional and single-market), mixed assets funds (lifestyle and target date), guaranteed funds to money market fund. Besides, the Default Investment Strategy (“DIS”) is also one of the available investment choices for you as required by the legislative requirement.

Learn more

 

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

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