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Talk to our experts

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Flexi Retirement Contribution

Manulife Flexi Retirement Contribution Scheme for Individuals

Topping up your retirement reserves

Inflation, currency exchange and market volatility are some of the factors that will affect your retirement reserves. Solely relying on your mandatory contributions may not be enough; topping up your retirement investments with voluntary contributions may take you a step closer to your retirement dreams.

As your MPF service provider, we have developed a facility for you – Flexi Retirement Contribution (“FRC”). It allows you to invest for your retirement reserves at the MPF platform through voluntary means. You may also withdraw your accrued benefits to cater for any short-term financial needs you may have^. Key characteristics include:

  • Comprehensive investment choices: Our MPF scheme offers a wide range of constituent funds for you to choose from and decide your investment portfolio based on your retirement needs and goals.
  • Total control: You can make contributions directly to your account at your own pace.
  • Maximum flexibility: Contributions can be as little as HK$500 per month while benefits can be withdrawn for short-term financial needs^.

^ Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) of Manulife’s MPF scheme for the conditions, fees and charges applicable to Flexi Retirement Contribution withdrawal.

 

Here are some reasons why Manulife is highly received by customers:

  • Extensive Experience: Our experience in managing pension plans dates back to 1936.
  • Strong Market Position: We are the largest MPF scheme sponsor in Hong Kong+.
    +Source: “Mercer MPF Market Shares Report” as at June 30, 2022 by Mercer (Hong Kong) Limited, in terms of market share of total MPF assets by scheme sponsor.
  • Well-recognized Services: Manulife's commitment to service excellence is backed by the Silver Award in 2011 HKMA Quality Award.
  • Simple Account Management: Our diversified account management platforms, including interactive voice response system and e-MPF Member Online Service, enable you to monitor your account. Same day dealing is available for request successfully completed before 4:00pm on any business day with the buy and sell processes to be carried out using the closing fund price of that day.
  • Strong MPF Team: Our professional MPF intermediaries and experienced customer service officers will be pleased to help and answer your enquiry.
  • Timely Communications: We provide online monthly benefits statements with other member communications and organize member investment seminars on a regular basis to keep you abreast of constituent fund performance and market trends.

To learn more about this Flexi Retirement Contribution, please click here.

How to apply

Step 1: Please contact your MPF intermediary; or
Step 2: Call our customer hotline on 2108 1388; or
Step 3: Complete and return the Application Form*. Follow the instruction to print or download.

*Please read the relevant MPF Scheme Brochure and Key Scheme Information Document (KSID) before you enrol.


Monthly Summary

MPF



Hot offer - Personal Account

To manage your retirement investments more efficiently, you may consolidate your MPF accrued benefits from multiple to a single personal account. With Manulife Personal Account you may enjoy special privileged rates on our management fees by way of bonus unit rebate (terms and conditions apply)

Learn more

Online platform for personal account application/consolidation

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.


Check Personal Account records on MPFA website

Online registration

Forms download


Manulife MPF Overview

Offers you a wide range of constituent funds for an investment portfolio that can be tailored to individual needs and risk appetites, backed by all-round MPF services. You can select from a comprehensive MPF platform offering 29 different constituent funds, ranging from equity funds (international, regional, single-market and sector), bond funds (international, regional and single-market), mixed assets funds (lifestyle and target date), guaranteed funds to money market fund. Besides, the Default Investment Strategy (“DIS”) is also one of the available investment choices for you as required by the legislative requirement.

Learn more

 

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

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