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Talk to our experts

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Learn more about Manulife VHIS

As the rider is not regarded as part of VHIS certified plan, such premium paid on the rider is not eligible for tax deduction.

 

The insurance companies offering VHIS will set the premiums according to the coverage provided by their plans. The premium can also differ by age and gender etc., and the overall premium rates may be adjusted by the insurance company from time to time due to factors like medical inflation and benefit limit revision etc.

 

Citizens may apply for tax deduction on the qualifying premiums paid by a citizen for himself/herself and his/her specified dependent(s) for VHIS certified plans on or after April 1, 2019. The deduction ceiling is set at HK$8,000 per insured person per year. There is no cap on the number of dependent(s) that are eligible for tax deduction. For example, if you purchase 3 VHIS plans for 3 dependents, you can apply for tax deduction for the premiums paid up to HK$24,000 (HK$8,000 x 3) per year. For details, please refer to the website of the Inland Revenue Department.

 

As a registered provider of VHIS certified Standard and Flexi plans, Manulife offers the following certified products.

  • Manulife Shelter VHIS Standard Plan (certification no.: S00034-01-000-02)
  • Manulife First VHIS Flexi Plan (Ward) (certification no.: F00019-01-000-03)
  • Manulife First VHIS Flexi Plan (Ward) with Major Medical (certification no.: F00019-01-001-03)
  • Manulife First VHIS Flexi Plan (Ward) with Major Medical Plus (certification no.: F00019-01-002-03)
  • Manulife First VHIS Flexi Plan (Semi-private Room) (certification no.: F00019-02-000-03)
  • Manulife First VHIS Flexi Plan (Semi-private Room) with Major Medical (certification no.: F00019-02-001-03)
  • Manulife First VHIS Flexi Plan (Semi-private Room) with Major Medical Plus (certification no.: F00019-02-002-03)
  • Manulife First VHIS Flexi Plan (Private Room) (certification no.: F00019-03-000-03)
  • Manulife First VHIS Flexi Plan (Private Room) with Major Medical (certification no.: F00019-03-001-03)
  • Manulife First VHIS Flexi Plan (Private Room) with Major Medical Plus (certification no.: F00019-03-002-03)
  • Manulife Supreme VHIS Flexi Plan – Smart (Deductible HK$0) (certification no.: F00041-06-000-01)
  • Manulife Supreme VHIS Flexi Plan – Smart (Deductible HK$22,800) (certification no.: F00041-07-000-01)
  • Manulife Supreme VHIS Flexi Plan – Smart (Deductible HK$45,000) (certification no.: F00041-08-000-01)
  • Manulife Supreme VHIS Flexi Plan – Smart (Deductible HK$100,000) (certification no.: F00041-09-000-01)
  • Manulife Supreme VHIS Flexi Plan – Advance (Deductible HK$0) (certification no.: F00041-01-000-04)
  • Manulife Supreme VHIS Flexi Plan – Advance (Deductible HK$8,000) (certification no.: F00041-02-000-04)
  • Manulife Supreme VHIS Flexi Plan – Advance (Deductible HK$22,800) (certification no.: F00041-03-000-04)
  • Manulife Supreme VHIS Flexi Plan – Advance (Deductible HK$45,000) (certification no.: F00041-04-000-02)
  • Manulife Supreme VHIS Flexi Plan – Advance (Deductible HK$100,000) (certification no.: F00041-05-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Smart (Deductible HK$0) (certification no.: F00071-09-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Smart (Deductible HK$25,000) (certification no.: F00071-10-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Smart (Deductible HK$50,000) (certification no.: F00071-11-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Smart (Deductible HK$100,000) (certification no.: F00071-12-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Smart (Deductible US$0) (certification no.: F00071-13-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Smart (Deductible US$3,125) (certification no.: F00071-14-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Smart (Deductible US$6,250) (certification no.: F00071-15-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Smart (Deductible US$12,500) (certification no.: F00071-16-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Advance (Deductible HK$0) (certification no.: F00071-01-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Advance (Deductible HK$25,000) (certification no.: F00071-02-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Advance (Deductible HK$50,000) (certification no.: F00071-03-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Advance (Deductible HK$100,000) (certification no.: F00071-04-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Advance (Deductible US$0) (certification no.: F00071-05-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Advance (Deductible US$3,125) (certification no.: F00071-06-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Advance (Deductible US$6,250) (certification no.: F00071-07-000-01)
  • Manulife Supreme Lite VHIS Supplementary Benefit – Advance (Deductible US$12,500) (certification no.: F00071-08-000-01)

For more details about VHIS, please visit the website of VHIS Office of Health Bureau.