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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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ManuGuard Medical Plan/Benefit

Manulife ManuGuard Medical Plan Health Insurance

Limited Offer

Apply for any Designated Plan(s) together with any Eligible Savings Plan(s) - Enjoy up to 30% (Designated Plan) / 15% (Eligible Savings Plan) extra premium discount in the 2nd or 3rd policy year respectively

Limited Offer

What is ManuGuard Medical Plan/Benefit?

No one knows what tomorrow brings. With ManuGuard Medical Plan/Benefit (‘Manuguard’), you and your loved ones will always be able to get the medical attention you need, when you need it. 

The content of this website does not contain the full terms of the policy, and the full terms can be found in the policy document. The above product is available as a basic plan or as a supplementary benefit.

How we got you covered?

Provides surgical benefits and a wide range of pre- and post-hospitalization medical services, including outpatient care and home nursing.

Get rewarded for staying healthy - receive a health bonus¹ if you’ve made no claim for at least 2 consecutive policy years.

The plan gives the life insured extra medical protection against cancer, heart attack, stroke and kidney failure².

The plan will be renewed automatically every year throughout the lifetime of the life insured upon payment of premium, regardless of the life insured’s health conditions at the time of renewal³.

You can add supplementary benefits to your ManuGuard to supplement the core coverage.








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    Dear {Salutation} {FirstName} {LastName}

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    We will respond within two business days to forms submitted at or before 10:00am each business day. For example, if you submit this form at or before 10:00am on a Monday, we will respond by Tuesday. Forms submitted after 10:00am on a Monday will receive a response by Wednesday.

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    Hospitals offer various accommodation options with different facilities, and the categorisation used by the hospitals may be different from the definitions in the relevant policy/benefit provisions. If you are unsure of whether a particular accommodation option meets the relevant ward class definitions under these policy/benefit provisions, please contact Manulife before confinement.

    ManuGuard Medical Plan/ ManuGuard Medical Benefit is an insurance product provided and underwritten by Manulife (International) Limited (incorporated in Bermuda with limited liability). The above provides only general information on this product for your reference only. Please download the product leaflet or ask your Insurance/Financial Advisor for a copy which will give you more details about this product including the ‘Important Information’ showing the product risks.

    1. Health bonus will be offered according to the length of no claim period:
      No Claim Period Health Bonus 
      Percentage of Premium (including extra premiums and excluding the premiums for any supplementary benefits) for Policy Year after No Claim Period
      2 to 4 consecutive policy years  8%
      5 or more consecutive policy years 16%
      If any claim incurred in respect of the no claim period becomes payable after a health bonus has been given in respect of such no claim period, we shall deduct such health bonus from such claim payment and/or future claim payment(s). The aforesaid description and the health bonus table are for general information only. You should read the Policy Provisions or Benefit Provisions for exactly how the health bonus is calculated and given.
    2. If the life insured is diagnosed with cancer, heart attack, stroke or kidney failure, as defined in the Policy Provisions or Benefit Provisions (as the case may be), and receive treatment in hospital, we will provide an extra benefit by increasing designated benefit limits. This extra benefit will end on the policy anniversary nearest to the life insured’s 75th birthday. Please see the Policy Provisions or Benefit Provisions for the details of this extra benefit, the definitions of the major illnesses, and the conditions that apply.
    3. The period of coverage of the plan is one year and is renewable annually at each policy anniversary. You have a guaranteed right to renew this plan subject to the terms and conditions determined by us. The premiums are not guaranteed and we may adjust them from time to time. Please also see 'Premium adjustment’ and 'Renewal’ under the ‘Important Information’ section in the product leaflet and the relevant annual premium table of this plan.
    4. International Medical Assistance is provided by a third party service provider which is an independent contractor and is not our agent. We shall make no representation, warranty or undertaking as to the availability of any medical opinions given by the medical service provider or any services given by the service providers. The services may change from time to time. Please see the latest Emergency Assistance Benefits Provisions/ PRC And Worldwide Emergency Assistance Benefits Provisions for the terms and conditions of the service.
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