Manulife wins 15th straight Reader’s Digest Trusted Brand Awards

For Immediate Release

July 12, 2018  

Hong Kong – Manulife’s unwavering commitment to providing customers best-in-class products and services has struck Gold in the Reader’s Digest Trusted Brand Awards’ Hong Kong insurance company category for the 15th consecutive year. It also notched up its seventh straight Gold in the provident fund category.

Guy Mills, Chief Executive Officer, Manulife Hong Kong, said, “Manulife has had a strong presence in Hong Kong for more than a century. Being named a trusted brand is a great compliment to our dedicated team of employees and professional advisors who work tirelessly to understand our customers’ needs and to provide them with tailor-made solutions. We would like to thank our customers and the general public who have cast their votes for us.”  

Since the company’s operations started in Hong Kong in 1897, Manulife has grown to become one of the top-tier providers of financial services in the region, with more than two million customers in Hong Kong and Macau. Manulife is also the No. 1 Mandatory Provident Fund (MPF) scheme sponsor1 by market share in Hong Kong, and its MPF platform is one of the most comprehensive in the market.

The annual Reader’s Digest Trusted Brands Survey is one of the most representative consumer surveys in Asia. This year, around 8,000 consumers were polled across five key markets in the region including Hong Kong, Malaysia, the Philippines, Singapore and Taiwan. Respondents were asked to name their most trusted brands based on the criteria of trustworthiness and credibility, quality, value, understanding of customer needs, innovation and social responsibility.

Meanwhile, at the 2018 Thomson Reuters Lipper Fund Awards, Manulife was named Best Bond Group, and two of its MPF funds were designated “Best Fund over 3 years” in the category of Bond Hong Kong Dollar and “Best Fund over 10 years” in Equity Asia Pacific ex-Japan in the pension funds category.

“We are proud to take home three accolades in the Pension Funds Category, which again recognises our leadership position in the MPF market and the strong investment performance we strive to deliver to our members,” added Mr. Mills.

For three decades, the Thomson Reuters Lipper Fund Awards have honoured funds and fund management firms that have excelled in providing consistently strong risk-adjusted performance relative to their peers in over 20 markets worldwide. 

¹MPF market shares are measured by scheme sponsor share of assets under management and net cash flows as at end of March 2018. Source: Table on p. 5 of Mercer MPF Report as at March 29, 2018.