Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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Manulife Hong Kong updates brand with rollout across advertising platforms

For Immediate Release

December 10, 2018

With photos

Hong Kong – As part of a recent global brand update, Manulife Hong Kong has introduced a refreshed logo and visual identity, with the first wave of the rollout campaign reaching millions of people in Hong Kong through outdoor advertising platforms, including MTR stations, trams and buses.

The global brand update reinforces Manulife’s commitment to be a unified company that helps more than 26 million customers around the world with their big financial decisions.

“This is the most significant brand update in our 130 years as a global company,” said Isabella Lau, Chief Customer Officer of Manulife Hong Kong. “The cleaner and more streamlined look embodies Manulife’s focus on simplifying the complex for customers. It not only reflects our values and the modern and dynamic capabilities we have today, but also affirms our commitment to helping make financial decisions easier and lives better for our 2.2 million customers in Hong Kong.”

Putting customers first is one of Manulife’s top strategic priorities globally. Manulife Hong Kong continues to invest heavily in redesigning its customer experience and using technology to make it easier for customers to plan for the future and protect what matters most. The company is also streamlining its product and service offering and reducing the complexity of its internal processes.

The new brand assets will continue to be rolled out in Hong Kong and around the world throughout the rest of the year and into 2019. 

Manulife, 宏利, Stylized M Design, and the composite bilingual logo are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license.

Photos:

Manulife’s new branding is celebrated on Hong Kong’s heritage public transport, reminding everyone to think about how they can build, protect and enjoy wealth for the future.

Modern, clear and uncluttered, Manulife’s updated brand reaches millions of Hong Kong people through bus, tram and MTR advertising. 

About Manulife Hong Kong

Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers via Manulife (International) Limited, Manulife Asset Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited, which are members of the Manulife group of companies. 

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2017, we had about 35,000 employees, 73,000 agents, and thousands of distribution partners, serving more than 26 million customers. As of September 30, 2018, we had over C$1.1 trillion (HK$6.8 trillion) in assets under management and administration, and in the previous 12 months we made C$27.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.