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Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Hong Kong reports strong results for second quarter and first half of 2018

For Immediate Release

August 9, 2018 

Hong Kong – The Manulife group of companies operating in Hong Kong (“Manulife Hong Kong”) today reported financial results for the second quarter and first half of 2018, marked by strong growth in new business value.

 

Highlights are:  

  • Annualized premium equivalent (APE) sales

- Quarterly APE sales of HK$1.1 billion, up 14% from the second quarter of 2017

- First half APE sales of HK$2.3 billion, up 12% from the first half of 2017
 

  • Wealth and asset management gross flows 

- Quarterly wealth and asset management gross flows of HK$7.9 billion, up 7% from the second quarter of 2017

- First half wealth and asset management gross flows of HK$16.3 billion, up 21% from the first half of 2017
 

  • Premiums and deposits 

- Quarterly premiums and deposits of HK$17.0 billion, up 9% from the second quarter of 2017

- First half premiums and deposits of HK$34.8 billion, up 22% from the first half of 2017
 

  • New business value (NBV) 

- Quarterly NBV of HK$699 million, up 40% from the same quarter of 2017

- First half NBV of HK$1.4 billion, up 35% from the first half of 2017
 

  • Mandatory Provident Funds (MPF) market share of 22.6% based on assets under management as at June 30, 2018, maintaining the number one MPF scheme sponsor position in terms of assets under management.
      
  • Agency force: up 10% over the previous year to 7,637 agents

 

“I am pleased to see that the strong growth of new business value continued into the second quarter and was augmented by another quarter of good results for Manulife Hong Kong,” said Guy Mills, Chief Executive Officer of Manulife Hong Kong. “The progress we have made this year demonstrates the scale and strength of our businesses, the capabilities of our distribution and the excellent execution of our growth strategies.”

Manulife Hong Kong’s APE sales in the second quarter of 2018 were HK$1.1 billion, an increase of 14% from HK$971 million in the same quarter of 2017, reflecting growth across agency, bancassurance and broker channels. APE sales in the first half of 2018 were HK$2.3 billion, up 12% from HK$2.0 billion in the first half of 2017. 

Quarterly wealth and asset management gross flows increased to HK$7.9 billion, up 7% from HK$7.3 billion in the same period of 2017 driven by growth in mutual funds sales.  Wealth and asset management gross flows in the first half of 2018 increased by 21% to HK$16.3 billion from HK$13.4 billion in the first half of 2017. 

Total premiums and deposits in the second quarter increased by 9% to HK$17.0 billion from HK$15.5 billion in the same quarter of 2017; and premiums and deposits in the first half of 2018 increased by 22% to HK$34.8 billion from HK$28.5 billion in the first half of 2017 attributable to growth in new business and higher renewal premiums.

Second quarter NBV was HK$699 million, up 40% from HK$495 million in the second quarter of 2017 due to higher sales volume, scale benefits and higher product margins. NBV in the first half of 2018 was HK$1.4 billion, up 35% from HK$1.0 billion in the first half of 2017. 

As at end June 2018, Manulife continued to lead in the MPF market as the No. 1 MPF scheme sponsor in Hong Kong, with a market share of 22.6% in terms of assets under management. “We announced plans to restructure our MPF schemes to streamline administration. As a result of greater operational efficiency, we were able to pass back benefits to our MPF members through management fees reductions in early August,” commented Mr. Mills. 

About Manulife Hong Kong

Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers via Manulife (International) Limited, Manulife Asset Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited, which are members of the Manulife group of companies.  

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2017, we had about 35,000 employees, 73,000 agents, and thousands of distribution partners, serving more than 26 million customers. As of June 30, 2018, we had over C$1.1 trillion (HK$6,662 billion) in assets under management and administration, and in the previous 12 months we made C$27.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

 

Notes:

i Manulife Hong Kong includes all our Hong Kong businesses including insurance, insurance based wealth accumulation products, and our wealth and asset management businesses. 

ii All percentage changes are stated on a year-over-year basis, except for MPF market share.

iii Annualized premium equivalent (APE) sales are presented to provide consistency of scope for NBV disclosures and industry practice. APE sales consist of insurance and insurance based wealth accumulation products, and exclude our wealth and asset management businesses. They comprise 100% of regular premiums/deposits sales and 10% of single premiums/deposits sales.

iv Wealth and asset management gross flows is comprised of fee based business with little or no insurance risk, including mutual funds and pensions products.

v Premiums and deposits are the aggregate of (i) general fund premiums, net of reinsurance, reported as premiums on Manulife’s Consolidated Statements of Income, (ii) segregated fund deposits, excluding seed money, (“deposits from policyholders”), (iii) investment contract deposits, and (iv) mutual fund deposits. 

vi New business value (“NBV”) is the change in embedded value as a result of sales in the reporting period. NBV is calculated as the present value of shareholders’ interests in expected future distributable earnings, after the cost of capital, on actual new business sold in the period using assumptions that are consistent with the assumptions used in the calculation of embedded value. NBV is a useful metric to evaluate the value created by Manulife Hong Kong’s new business franchise.

vii MPF market share is measured by scheme sponsor share of asset under management. Source: Table on p. 5 of Mercer MPF Market Shares Report as at June 30, 2018.