Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Hong Kong garners a slew of wins at two industry awards

For Immediate Release

June 17, 2019

Hong Kong – Manulife Hong Kong has won four awards at this year’s Bloomberg Businessweek Financial Institution Awards, topping the Product Innovation and Retirement Plan categories with an “Excellence” award in each and receiving the runner-up “Outstanding” accolade in both the Critical Illness and Annuity Plan categories. On top of these awards, the company also scooped three titles in the Metro Finance Greater Bay Area Insurance Awards.

These awards recognize the company’s strength as a leader of Hong Kong’s retirement and medical insurance sectors, and reflect its commitment to customer-driven innovation.

Guy Mills, Chief Executive Officer at Manulife Hong Kong, said, “At Manulife, we understand that people have different needs at different life stages and we work hard to offer a full range of solutions to help them reach their goals. This makes it even more gratifying to see our innovation and customer focus recognized in these prestigious awards. We will keep striving to bring best-in-class products and services to different customer groups in Hong Kong.”

Manulife Hong Kong’s Bloomberg Businessweek Financial Institution Awards are:

Product Category Award
ManuLove Care Product Innovation Excellence
ManuDelight Annuity Plan Retirement Plan Excelllence
ManuLove Care Critical Illness Outstanding
ManuDelight Annuity Plan Annuity Plan Outstanding

At the Metro Finance Greater Bay Area Insurance Awards, Manulife Hong Kong won the following accolades:

Product Award
ManuDelight Annuity Plan Outstanding Annuity Product Award
Investment-linked product Outstanding Investment-Linked Life Product Award
Manulife First VHIS Flexi Plan Outstanding Voluntary Health Insurance Scheme Award

The triple win for the ManuDelight Annuity Plan reinforces the company’s position as a leading retirement expert in Hong Kong. Born out of extensive customer research, ManuDelight was developed to meet unfulfilled demand for retirement planning among Hong Kong’s younger generation. Aimed at younger and middle-aged pre-retirees, ManuDelight is the first deferred annuity plan in market that gives customers both guaranteed retirement income and flexible options, including the ability to enjoy retirement earlier or later than planned.

Scoring a double win at this year’s Financial Institution Awards, ManuLove Care is a first-of-its-kind critical illness plan developed especially for Hong Kong’s “sandwich generation”. As befits a solution from a leading Hong Kong insurance brand, ManuLove Care provides the insured with well-rounded protection up to the age of 100, covering 60 major critical illnesses, 44 early stage critical illnesses and eight juvenile diseases. It also uniquely extends protection to the insured’s parents and children, and to any future children, with no underwriting required.

Manulife’s strength as a leader of Hong Kong’s medical insurance sector was also recognized at this year’s Metro Finance Greater Bay Area Insurance Awards, where the Manulife First VHIS Flexi Plan took the “Outstanding Voluntary Health Insurance Scheme Award”. Introduced by the government this year as part of its new tax-deductible policy, VHIS encourages Hong Kong people to evaluate their medical protection needs and get extra coverage as required.

The Manulife First VHIS Flexi Plan offers customers greater health protection through nine plan options, including different ward class choices, and additional reimbursement amounts for excess medical expenses1. Customers can enjoy extra protection with the plan’s unique optional benefit of up to 100% medical expenses reimbursement. They are also free to choose their preferred doctor or hospital for treatment.

1 This benefit is for Flexi Plan customers who have added supplementary medical benefit, and medical expenses incurred in Hong Kong in excess of benefit limits with preliminary assessment approved by Manulife may potentially be fully reimbursed.

Guy Mills, Chief Executive Officer of Manulife Hong Kong, accompanied by the Individual Financial Products team, accept the award trophies at the Metro Finance Greater Bay Area Insurance Awards.
The Manulife Hong Kong team accepts the award trophies at the Bloomberg Businessweek Financial Institution Awards.

About Manulife Hong Kong

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Asset Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited. As a member of the Manulife group of companies, Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers in Hong Kong and Macau.

 

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of March 31, 2019, we had over C$1.1 trillion (HK$6.5 trillion) in assets under management and administration, and in the previous 12 months we made C$29.4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.