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Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Hong Kong strengthens leadership team with appointments of Chief Strategy Officer and Chief Communications Officer

For Immediate Release

April 19, 2023

TSX/NYSE/PSE: MFC     SEHK: 945

HONG KONG – Manulife Hong Kong today announced the appointments of Thaddeus Yu as Chief Strategy Officer and Alice Li as Chief Communications Officer, for its Hong Kong and Macau operations. These additions to its leadership team reflect the company's ongoing commitment to expanding its strategic and communication capabilities. As members of Manulife Hong Kong's senior management team, both executives report directly to Patrick Graham, Chief Executive Officer of Manulife Hong Kong and Macau.

Mr Yu, as Chief Strategy Officer, succeeds Carrie Tong, who was recently appointed as Chief Operations Officer for Hong Kong and Macau. In his new role, Mr Yu is responsible for setting the overall strategic priorities of the Hong Kong and Macau business, ensuring prudent choices, and executing plans aligned with the company's priorities. He is also in charge of assessing necessary and effective changes to the company's business model to ensure the company stays on course in achieving its strategic objectives.

A qualified actuary with over 15 years of experience in various local and regional positions at Cigna, AIA, and Bank of Montreal Insurance, Mr Yu joined Manulife's Asia Strategy team in 2021. During his time in his previous position, he led strategy development, spearheaded critical business initiatives, and provided guidance on strategic projects while also managing the Asia CEO office. His extensive expertise in actuarial, health, and strategy domains will be pivotal in accelerating the growth of Manulife's business in Hong Kong and Macau.

Mr Yu has a Bachelor of Mathematics in Actuarial Science and Statistics from the University of Waterloo and is a Fellow of the Society of Actuaries (FSA). He also holds a Master of Economics from the University of Hong Kong and a Master of Laws from the University of London.

Ms Li has taken on the new role of Chief Communications Officer for Hong Kong and Macau. Her responsibilities include leading strategy development for external and internal communication goals, building corporate reputation and a culture of pride, and promoting the company's global Impact Agenda, aligned with Manulife’s global communications team and strategy.

With more than two decades of experience in corporate and marketing communications, Ms Li is a seasoned professional who joined Manulife in 2020. Since then, she has made significant strides in the company’s communication strategy and impact. Prior to Manulife, her career spanned diverse industries, including energy, telecommunications, IT, and insurance, as she held senior positions with global brands such as Shell, SmarTone-Vodafone, Microsoft, and AXA.

Ms Li graduated from the Hong Kong Polytechnic University with a Bachelor’s degree in Language and Communication. She also holds a Master of Business Administration from the Chinese University of Hong Kong.

Patrick Graham, CEO of Manulife Hong Kong and Macau, said, “With their extensive knowledge of our company's strategic priorities and their functional expertise, I am confident that the talented new members of our senior management team will be pivotal in driving us towards achieving our ambitions in Hong Kong, Macau and the broader GBA markets as we embark on the next phase of our growth agenda. Their appointments also highlight our ongoing commitment to harnessing top talent through an active leadership development pipeline."

 

Photos: 

Thaddeus Yu, Chief Strategy Officer Manulife Hong Kong and Macau
Alice Li, Chief Communications Officer Manulife Hong Kong and Macau

About Manulife Hong Kong

Manulife Hong Kong has been a trusted name for 126 years. Since our operations started in Hong Kong in 1897, we have grown to become one of the top-tier providers of financial services, offering a diverse range of protection and wealth products and services to over 2.4 million customers in Hong Kong and Macau. We are committed to helping make decisions easier and lives better for our customers.

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited.

About Manulife

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our Global Wealth and Asset Management segment, we serve individuals, institutions, and retirement plan members worldwide. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

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