Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Hong Kong celebrates 13 wins as most awarded insurer at the Bloomberg Businessweek Financial Institution Awards 

Top honours include “Insurance Company of the Year” and “MPF Provider of the Year”

For Immediate Release

July 21, 2021

TSX/NYSE/PSE: MFC     SEHK: 945

HONG KONG – Manulife Hong Kong was named Insurance Company of the Year and MPF Provider of the Year at this year’s Bloomberg Businessweek Financial Institution Awards. In addition to these two top accolades, the company was also awarded “Excellence” in five other categories and “Outstanding” in six categories across a wide spectrum of categories including products, marketing and corporate social responsibility.

These awards are testament to Manulife’s long-standing commitment to product and service innovation and providing the best-in-class health and retirement solutions to meet customers’ needs.

 “As an insurer with an unrivalled position, Manulife is committed to providing our customers with a comprehensive range of innovative solutions tailored to meet their evolving needs at different life stages,” said Damien Green, Chief Executive Officer of Manulife Hong Kong and Macau. “We are delighted to have won a record number of awards this year, and we are particularly excited to have been crowned top honours in both the “Insurance Company of the Year” and “MPF Provider of the Year” categories, reflecting our all-round excellence as a trusted partner that supports over 2.3 million customers to make easier decisions and live every day better.”

Manulife Hong Kong was recognized in the following categories at the Bloomberg Businessweek Financial Institution Awards 2021:

Excellence Award for:

  • Insurance Company of the Year
  • MPF Provider of the Year
  • Saving Plan – ManuGrand Saver 2 & ManuImperial Saver 2
  • Critical Illness – ManuBright Care 2 & ManuBright Care 2 Plus
  • Product Innovation – ManuBright Care 2 & ManuBright Care 2 Plus
  • Qualifying Deferred Annuity – ManuLeisure Deferred Annuity
  • MPF Product – Retirement Income Fund

Outstanding Award for:

  • Corporate Social Responsibility
  • Integrated Marketing (Product) – ManuBright Care 2
  • Voluntary Health Insurance – Manulife Supreme VHIS Flexi Plan
  • Medical Care – Manulife VHIS Series
  • High Net Worth (Product) – Whole-In-One Prime 2
  • Employee Benefit (Product) – ManuPlan

Despite the constraints of the pandemic, Manulife Hong Kong delivered strong results across key financial metrics in 2020 and the first quarter of 2021. These results demonstrate the underlying strength and resilience of the company’s business – with continuous agency sales growth, backed by robust demand for its saving plans, critical illness products and tax-deductible solutions.

In April, the company announced it has signed a lease agreement for approximately 145,000 square feet of Grade A office space at International Trade Tower (ITT) in Kowloon East. This was Hong Kong’s largest Grade A office leasing deal since July 2019 and the largest in Kowloon East since April 2018 in terms of net floor area1, reinforcing Manulife’s commitment to Hong Kong and its ambition to accelerate agency growth.

Manulife remains the largest MPF service provider with a record-high market share of 24.7% based on assets under management as of March 31, 20212.

Photo: 

Damien Green (2nd from left), CEO of Manulife Hong Kong and Macau, celebrates the Company's multiple wins at the "Bloomberg Businessweek Financial Institution Awards" together with (from left to right) Wilton Kee, Chief Product Officer and Head of Health, Raymond Ng, Vice President and Head of Employee Benefits, and Isabella Lau, Chief Customer Officer, of Manulife Hong Kong.

About Manulife Hong Kong

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited. As a member of the Manulife group of companies, Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers in Hong Kong and Macau.

About Manulife

Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of March 31, 2021, we had C$1.3 trillion (HK$7.8 trillion) in assets under management and administration, and in the previous 12 months we made C$31.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Notes:

Based on statistics of CBRE Hong Kong

MPF market share is measured by share of assets under management and estimated net cash flows by service provider. Source: Mercer MPF Market Shares Report as at March 31, 2021.