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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Hong Kong launches new Manulife Bright Care PRO plan offering market-first late stage cancer treatment benefit¹

  • Affordable and well-rounded coverage for customers worried about rising medical costs
  • First-in-market late stage cancer treatment benefit that offers support for customers seeking overseas treatments or off-label / clinical trial cancer drugs
  • Includes coverage for ADHD, with special Parental Compassionate Premium Waiver to give families added peace of mind
     

For Immediate Release
July 25, 2023

HONG KONG – Manulife Hong Kong announced today the launch of Manulife Bright Care PRO, a specially designed critical illness plan providing extensive coverage for up to 123 critical illnesses and diseases up to the age of 100, along with extra financial support for overseas or non-conventional treatment for late stage cancer – all at an affordable premium.

The new plan caters to the diverse needs for critical illness coverage by introducing a first-in-market late stage cancer treatment benefit and coverage for attention deficit/hyperactivity disorder (ADHD), as well as protection against other juvenile diseases. To offer further protection against the most prevalent critical illnesses, the plan provides multiple coverage for cancer, heart attack (myocardial infarction) and stroke, all of which have a high recurrence risk. Additionally, it offers two tiers of protection for Intensive Care Unit (ICU) stays, providing extended protection against non-designated critical illnesses and injuries, as well as the added benefits of a Parental Compassionate Premium Waiver and a level, guaranteed premium.

“With surging medical costs and the financial burden posed by critical illnesses, it is crucial for people to have access to affordable and comprehensive protection for both themselves and their loved ones,” said Danny Lee, Chief Product Officer, Manulife Hong Kong and Macau. “According to the recent Manulife GBA Health Protection Survey, Hong Kong consumers face the burden of allocating a significant portion of their average monthly income to cancer treatment, revealing the pressing need for affordable yet comprehensive critical illness coverage. Our new plan aims to fill this need by providing a range of features that offer customers the financial support they need to choose their most suitable cancer treatment and recovery options.”

First-in-market late stage cancer treatment benefit to bolster chances of recovery

Advances in medical technology and diverse treatments have broadened patients’ medical journey and allowed for more effective management of late stage cancer, providing renewed hope in the battle against this disease. Manulife Bright Care PRO offers a first-in-market late stage cancer treatment benefit, providing additional financial support for overseas treatments that are not available locally or require long waiting times at home. Additionally, the plan supports off-label or clinical trial cancer drug treatments recommended by doctors when conventional treatment options do not work well or have intolerable side effects.

The new benefit aims to provide a financial safety net for customers with late stage cancer, who may need to access overseas treatments or off-label / clinical trial drugs, in order to pursue life-saving treatment options.

Includes coverage for ADHD and Parental Compassionate Premium Waiver

Manulife Bright Care PRO is also unique in addressing the growing prevalence of child mental disorders such as ADHD which affects 6.4% of children in Hong Kong2, by covering 19 juvenile diseases including ADHD, autism, and Tourette syndrome.

The plan also comes with a Parental Compassionate Premium Waiver. Without requiring a body check or answering health questions from the policyowner, this waiver provides that, if the policyowner were to pass away at or before the age of 753, and the policyowner’s child is the life insured, premiums for the basic plan will be waived until the life insured reaches the age of 25. This extra benefit offers peace of mind and financial security to families during an especially difficult time.

Get incentivized to MOVE for better health

Good planning and leading a healthy life are among the best preventions for critical illnesses. Customers aged 18 or above insured by Manulife Bright Care PRO can join the award-winning ManulifeMOVE program. New MOVE members who achieve the required daily step average outlined below will be eligible for a premium discount of up to 10%4 on Manulife Bright Care PRO upon policy renewal.

MOVE reward level

Required daily step average

Premium discount

(applicable to the premium due and payable in the following policy year) 

Level 1

5,000  

5%

Level 2

7,000  

7% 

Level 3

10,000  

10%

 

Terms and conditions apply. For more details and risks about Manulife Bright Care PRO, please refer to the product brochure

The content of this press release does not contain the full terms of the policy(ies), and the full terms can be found in the corresponding policy document(s). Before making a purchase, customers are encouraged to read the policy provisions for the exact terms and conditions that apply to these products.

Photos:

Manulife Hong Kong today announces the launch of its new critical illness plan, Manulife Bright Care PRO. Danny Lee, Chief Product Officer at Manulife Hong Kong and Macau, and Kelly Chen, product ambassador and Cantopop diva, unveil the new product together.

1 The statement we have made about this feature / benefit being ‘first in market’ is based on comparisons with other publicly available critical illness plans issued by Hong Kong’s major life insurance companies for individual customers as at July 24, 2023.

https://www.hku.hk/press/press-releases/detail/18423.html

3 The Parental Compassionate Premium Waiver is applicable to the policy which is issued before the Life Insured reaches the Age of 18. In addition, the policyowner must be the life insured’s parent and is on or before the age of 50 at (i) the issue date of the policy or (ii) the policy year date or (iii) the date of endorsement for change of policyowner, whichever is later. This benefit will be effective 2 years after (i) the issue date of the policy or (ii) the policy year date or (iii) the date of endorsement for change of policyowner or (iv) the effective date of reinstatement, whichever is later. This benefit is payable if the policyowner passes away on or before reaching the Age of 75.

4 The relevant premium discount is subject to terms and conditions. Manulife reserves the right to change, terminate or cancel the premium discount without prior notice. Please refer to the website www.manulife.com.hk/MOVE for the terms and conditions, and the latest updates.

About Manulife Hong Kong

Manulife Hong Kong has been a trusted name for more than 125 years. Since our operations started in Asia in 1897, we have grown to become one of the top-tier providers of financial services, offering a diverse range of protection and wealth products and services to about 2.5 million customers in Hong Kong and Macau. We are committed to helping make decisions easier and lives better for our customers.

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited.

About Manulife

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our Global Wealth and Asset Management segment, we serve individuals, institutions, and retirement plan members worldwide. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Not all offerings are available in all jurisdictions. For additional information, please visit manulife.com.