Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife appoints Damien Green as CEO for Hong Kong and Macau

For Immediate Release

December 16, 2019

TSX/NYSE/PSE: MFC     SEHK: 945

HONG KONG – Manulife today announced the appointment of Damien Green as the new Chief Executive Officer of Manulife (International) Limited, overseeing Manulife’s business in Hong Kong and Macau.

Currently Manulife’s Chief Strategy and Transformation Officer for Asia, Mr. Green will start as CEO for Hong Kong and Macau on January 1, 2020. As a member of Manulife’s Asia Division Executive Committee, he will continue to report to Manulife Asia CEO Anil Wadhwani in his new position.

“Hong Kong is one of Manulife’s most important and successful markets,” said Mr. Wadhwani. “This is a great opportunity for Damien to drive our ambition to become the most digital, customer-centric global company in our industry. I am confident we will continue to see the business flourish even further under his leadership.”

Mr. Green joined Manulife in December 2018 in his current capacity. During the past year, he has focused on a wide range of areas including supporting the development of new business strategies for the Japan and Hong Kong businesses, along with the establishment of a new execution and governance framework to accelerate the company’s customer experience and digital transformation.

Mr. Green is an experienced life insurance CEO having previously led MetLife’s businesses in Korea and Australia and AIA’s business in Australia. He has also held a number of regional executive positions across multiple Asian markets and industry segments including life, pensions and employee benefits. In total he has almost 20 years of leadership experience within the insurance industry across the Asia-Pacific including in Korea, Hong Kong, Malaysia, Vietnam and Australia.

The new appointment follows the recent announcement by current CEO Guy Mills of his retirement from the role at the end of 2019. Mr. Mills will become Chairman of the Board to Manulife (International) Limited and Senior Advisor to Mr. Wadhwani.

“Guy has led our Hong Kong and Macau business to new heights in recent years, championing our transformation and delivering exceptional results,” said Mr. Wadhwani. “He leaves our businesses in great shape with a very strong team. We thank him for all the contributions he has made to the Company over the years and I look forward to his continued counsel.”

Manulife is one of the leading insurance companies in Hong Kong, with more than 2,000 employees and over 9,500 agents in the city. The Company is the largest MPF scheme sponsor in Hong Kong with a market share of 23.5% based on assets under management at September 30, 2019, and the highest share of estimated net cash flows at 39.4% for the period from July 1 to September 30, 2019.1

1Source: Table on p. 6 of Mercer MPF Market Shares Report as at September 30, 2019.

 

Photo:

Damien Green

Chief Executive Officer (Designate)

Manulife (International) Limited

About Manulife Hong Kong

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited. As a member of the Manulife group of companies, Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers in Hong Kong and Macau. 

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of September 30, 2019, we had over C$1.2 trillion (HK$6.9 trillion) in assets under management and administration, and in the previous 12 months we made C$29.8 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

 

Media Contact:

Jacqueline Kam / Gray Chan

Manulife (International) Limited

Tel: (852) 2202 1284 / 2510 5817

Jacqueline_tm_kam@manulife.com /

Gray_h_chan@manulife.com