Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Hong Kong wins nine industry awards
in recognition of excellence in product and service innovation 

For Immediate Release

July 2, 2020

TSX/NYSE/PSE: MFC     SEHK: 945

Hong Kong – Manulife Hong Kong was awarded the top accolade of “Excellence” in five categories at this year’s Bloomberg Businessweek Financial Institution Awards. These awards join Manulife’s four other recent wins at the Metro Finance Greater Bay Area Insurance Awards.

The nine industry awards are testimony to Manulife’s commitment to product and service innovation and providing the best-in-class retirement and healthcare solutions to meet customers’ needs.

Damien Green, Chief Executive Officer of Manulife Hong Kong, said: “As a trusted brand in Hong Kong for 123 years, Manulife has strived to provide customers with a diverse range of innovative solutions tailored to meet their needs at different life stages. These significant accolades reflect our continued efforts to drive excellence in customer experience through digital transformation and customer-centric innovation as a winning team. Seeing strong and sustained demand for health cover and retirement protection, we will continue to provide tailored solutions to our customers so they can live every day better.”

Manulife Hong Kong was honoured with the Bloomberg Businessweek Financial Institution Awards 2020 in the following categories:

Category

Product/Service

Award

Saving Plan

La Vie 2 and ManuCentury Savings Plans

Excellence

Medical Care

Manulife Supreme VHIS Flexi Plan

Excellence

High Net Worth (Product)

Whole-In-One Prime Series

Excellence

Integrated Marketing (Product)

Manulife Tax-Deductible Retirement Solutions

Excellence

MPF/Employee’s Benefit Service

Manulife Digital Employee Benefits Services

Excellence


Manulife Hong Kong also bagged four prizes from the Metro Finance Greater Bay Area Insurance Awards 2020:

Product/Service

Award

Manulife Digital Employee Benefits Services

Outstanding MPF/Employees’ Benefit Products/Service Award

Manulife Digital MPF Services

Most Innovative Service Award

ManuLeisure Deferred Annuity

Outstanding Deferred Annuity Product Award

Manulife Tax-Deductible Retirement Solutions

Outstanding Marketing Strategies Award

Among these accolades are those that recognize the strength of Manulife's digital solutions, which include: ClaimSimple.hk, a one-stop online platform for eClaims, eMedical card and network doctor search; ec-Work, an innovative mobile app for easy HR administration and MPF administrative management; and BuySimple.hk, an online sales platform that enables customers to apply for Voluntary Health Insurance Scheme (VHIS) plans and apply for an MPF Tax Deductible Voluntary Contributions (TVC) account with unprecedented ease and convenience.  

Manulife is the front runner in the tax-deductible retirement solutions market. Winning two prestigious industry awards – Integrated Marketing (Product) Award with “Excellence” and the Outstanding Marketing Strategies Award – for these solutions demonstrates the effectiveness of Manulife’s integrated launch campaign in raising consumer awareness, enhancing brand identity and driving business growth.

 

Caption: Damien Green, Chief Executive Officer of Manulife Hong Kong (8th from left), accompanied by the Manulife Hong Kong team, accepts the award trophies at the Metro Finance Greater Bay Area Insurance Awards.

About Manulife Hong Kong

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited. As a member of the Manulife group of companies, Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers in Hong Kong and Macau.  


About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had C$1.2 trillion (HK$6.6 trillion) in assets under management and administration, and in the previous 12 months we made C$30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.