Confirm
Skip to main content Skip to notification content
Back

Are you looking for:

Manulife Products
Manulife Products
Manulife Products
Premium Exchange Rates
Premium Exchange Rates
Form library
Form library
File a claim
File a claim
Make a payment
Make a payment
Understanding Your Participating Policy
Understanding Your Participating Policy
Understanding Your Participating Policy

Corporate Insurance and Retirement Solutions

About the eMPF Platform ("eMPF")

Manulife Tax Deductible Voluntary Contributions MPF TVC Account

eMPF Platform
at a glance

 

eMPF is built and operated by the eMPF Platform Company Limited, a wholly owned subsidiary of the Mandatory Provident Fund Schemes Authority (“MPFA”). It centralizes and digitalizes all MPF schemes’ administrative processes, enabling you to manage your MPF online.

Learn more

FAQs

Our experts are here to help you!

Talk to our experts

  • I want to contact

    .

  • I am a

    Manulife customer.

  • I have read and accepted Manulife's Terms of use and Personal Information Collection Statement including the use of my personal information provided above.

    • This is a required field

    • Thank you for
    contacting Manulife!


    Dear {Salutation} {FirstName} {LastName}, 

    Your personal enquiry number: {ReferenceID}

     

    We will respond within two business days to forms submitted at or before 10:00am each business day. For example, if you submit this form at or before 10:00am on a Monday, we will respond by Tuesday. Forms submitted after 10:00am on a Monday will receive a response by Wednesday.

    Oops!
    Please excuse us, something went wrong.

    Sorry, please refresh the page and try again

    Share

    eMPF functions

    As an employer, you can manage a range of MPF administrative processes on eMPF, including:

    Open new accounts or enroll employees in MPF schemes

    Automatically calculate and submit contributions

    Manage employee termination and provide relevant instructions on Long Service Payment (LSP) / Severance Payment (SP) offsetting

    Review transaction and contribution records

    For employee or self-employed person, please visit here.

     

     

    MPF scheme onboarding schedule

    The two Manulife MPF schemes will come onboard the eMPF tentatively in June/July 2025 and October/November 2025 respectively. Please visit the eMPF website for the latest schedule. 

    MPF scheme name

    Onboarding date
    Manulife RetireChoice (MPF) Scheme
    June/July 2025 (tentative)
    Manulife Global Select (MPF) Scheme
    October/November 2025 (tentative)

    Source: Information from the eMPF website on 28 March 2025

     

     

    Rest assured for the onboarding

    During the initial phase of eMPF's launch, you and your employees may have enquiries about the new platform and the onboarding process. We will provide you with timely updates and information on eMPF to help enhance communication with your employees.

    Rest assured for the onboarding

    During the initial phase of eMPF's launch, you and your employees may have enquiries about the new platform and the onboarding process. We will provide you with timely updates and information on eMPF to help enhance communication with your employees.


     

    We are fully committed to providing you with comprehensive support for managing your day-to-day MPF administration at every step of the way.

    Manulife eMPF Assistance Program provides comprehensive support to help employers to smoothly transition to the eMPF Platform.

    No. 1 MPF service provider in Hong Kong1

    As the No. 1 MPF service provider1 with 88 years of pension management experience in Hong Kong, we bring a wealth of expertise and resources, all dedicated to delivering exceptional MPF services.

    Learn More

    Dedicated support for employers

    Our strong team of MPF intermediaries will serve as eMPF ambassadors, offering all-rounded support throughout the transition to eMPF, including tailored recommendations for your future scheme administration arrangement. For instance, when preparing for future contribution arrangements, you can look to our suggestions below, based on your preferred contribution method. For more information, please contact your MPF intermediary.

    For direct input contribution data in Manulife webpage

    For contribution file generated from external HR software/system

    For contribution file generated from inhouse system

    For paper submission

    Events and videos

    We are intensifying our efforts to provide you and your employees with engaging and informative resources to manage MPF administration, and ultimately supporting your employees to reach their retirement goals over the long term.

    Upcoming events

    Watch replay

    Get ready for the transition with ease?

    Confused about preparing for eMPF onboarding? Uncertain about where to begin and what steps to take first? Don't worry, we have you covered. Our case studies below may provide you with a clearer understanding of what to do next. Feel free to contact our experts if you have any questions.

    Learn more


    1    Source: “Mercer MPF Market Shares Report” as of December 31, 2024 by Mercer (Hong Kong) Limited, in terms of market share of total MPF assets by scheme sponsor

    ABOUT US

    Smooth Transition to eMPF Platform for Employers

    PRODUCT

    Smooth Transition to eMPF Platform for Employers

    SERVICES

    Smooth Transition to eMPF Platform for Employers

    GOALS

    Smooth Transition to eMPF Platform for Employers

    Terms of Use      Privacy Policy

    © 2002-2025 Manulife (International) Limited (Incorporated in Bermuda with limited liability)

    Global