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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

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[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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Step-by-step guide

Manulife Hong Kong digital service – New user registration guide

Manulife Hong Kong digital service – Existing user login guide

Manulife Hong Kong digital service – Reset password guide for personal customers

Personal customer login

Our website allows you to manage your portfolio with Manulife conveniently and comfortably from home, office or just about anywhere with Internet connection. Once you successfully log in, you can enjoy a wide array of digital services we provide.

You may follow the steps below to create your username and password for login to our digital services:

  1. Click "Login" in the upper right-hand corner and select "Personal customer login".
  2. Click “Register an account”, then follow the on-screen instructions.

Learn more from our step-by-step guide:

Customer website – New user registration guide

You may follow the steps below to reset your password:

  1. Click "Login" in the upper right-hand corner and select "Personal customer login".
  2. Click "Forgot password?", then follow the on-screen instructions.

Learn more from our step-by-step guide:

Reset password guide for personal customers

You may follow the steps below to retrieve your username:

  1. Click "Login" in the upper right-hand corner and select "Personal customer login".
  2. Click “Forgot username?”, then follow the on-screen instructions.
  3. If you have created your username before, it will be displayed on screen for you to log in.

Your password for login to your online account will be suspended automatically if the number of failed login attempts has exceeded the limit. You can click "Forgot password?" and follow the on-screen instructions to reset your password.

Reset password guide for personal customers

A dedicated Owner Number (ON) is required for the joint owners to create a separate username for their jointly owned policy / account. Please complete the Joint Owner Authorization Form. Upon receipt of the completed form, the ON will be mailed to your correspondence address within 5 business days.

System requirements

  • A device with an internet connection
  • Recommend to use the latest version of Google Chrome / Microsoft Edge browser for the best viewing experience
  • Windows 7 or above
  • The operating system and browser must support Transport Layer Security (TLS) 1.2 encryption

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The above information is for reference only. For details, please refer to the Terms and Conditions, User Manual / Instructions, Prospectus, MPF Scheme Brochure, Offering Document, and Principal Brochure and Funds Brochure prescribed by Manulife from time to time. In case of any inconsistency, Prospectus / MPF Scheme Brochure / Offering Document / Principal Brochure and Funds Brochure (as the case may be) shall prevail.

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