Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

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Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30pm on Tuesday, December 24, for Christmas Eve, and on Tuesday, December 31, for New Year's Eve.

View more

Important Notice
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.


Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more
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Manulife leads a wider horizon of health and protection

Manulife leads a wider horizon of health and protection! Our health conditions could be unpredictable, and our health needs vary according to different stages and situations in life. It is only with "broad" health protection and support that we can live more freely!

With a history of over 125 years in Hong Kong and nearly 2.5 million* customers, Manulife is committed to providing well-rounded services, offering extensive and caring protection to help you face various challenges in life's journey and move towards a better future together!

*Manulife’s internal data (til end of Mar 2024)

Manulife “Wider Horizon of Health and Protection” Video

Our health ambassadors Hui Yin and Soho introduce how Manulife leads a wider horizon of health and protection and provides broader and more comprehensive protection at your different life stages, enabling continuous progress with you.

(Video only available in Traditional Chinese)

Manulife Health e-Store

(operated by MediConCen)

Manulife has been a partner supporting you at every step. You can compare, choose, purchase health check services that suit your needs at a discounted price on this new ePlatform “Manulife Health e-Store” provided by our partner, MediConCen, helping you move towards a healthier and better future.

Apply the “MANULIFEHEALTH” discount code to purchase any package and earn an extra supermarket cash voucher+. Click below to learn more!

 

Learn more

(You will be redirecting to third party website for more details)

+Discount code Terms and Conditions:

  1. Discount code “MANULIFEHEALTH” applied only in “Manulife Health e-Store” operated by MediConCen, starting from July 22 to December 31, 2024 (both dates inclusive), by participating in the Promotion, the participants are deemed to have read, accepted and agreed to be bound by these Terms and Conditions (including the Terms & Conditions of the HKTVmall Gift Voucher Redemption Code).
  2. Using the discount code "MANULIFEHEALTH" to purchase health checkup services at "Manulife Health e-Store" will entitle you to the following vouchers:
    a.    Purchasing the Manulife Standard Health Check Package (Male / Female) at a discounted price of HK$950 would receive HKTVmall HK$200 shopping voucher.
    b.    Purchasing the Manulife Superior Health Check Package (Male / Female) at a discounted price of HK$1,400 would receive HKTVmall HK$300 shopping voucher.
    c.    Purchasing the Manulife Exclusive Health Check Package (Male / Female) at a discounted price of HK$3,700 would receive HKTVmall HK$500 shopping voucher.
    d.    Purchasing the Manulife Executive Health Check Package (Female only) at a discounted price of HK$4,700 would receive HKTVmall HK$700 shopping voucher.
    e.    Purchasing the Manulife Executive Health Check Package (Male only) at a discounted price of HK$4,700 would receive HKTVmall HK$700 shopping voucher.
  3. Within fourteen days of successfully purchasing the above health checkup services, you will receive the redemption letter with redemption code via email address provided during the registration.
  4. The redemption letter, voucher is non-refundable, non-exchangeable and cannot be redeemed for cash, other products or services. If there is any loss, damage, or failure to use before expiry, no replacement, refund or extension of the Experience shall be made.
  5. Terms & Conditions of the HKTVmall Gift Voucher Redemption Code:
    a.    You must log in to HKTVmall account to redeem the HKTVmall vouchers.
    b.    This e-Gift voucher can only be used for online purchase at HKTVmall through its website (www.hktvmall.com) or mobile applications. (This e-Gift voucher is not applicable on shopping in HKTVmall O2O shop, online shopping at HKTV Lite, payment by HKTVpay, transactions made at HKTV Wet Market Express, or any add on app or service)
    c.    The redemption code can only redeem the assigned quantity and amount of HKTVmall vouchers.
    d.    The redemption code can only be redeemed once.
    e.    Once the redemption code is redeemed successfully, the HKTVmall e-Gift vouchers will be sent into your account and it cannot be transferred to other accounts.
    f.     This e-Gift voucher cannot be used to purchase HKTVmall e-Gift voucher, Pre-Sale Fruits (O2O Pickup Only), AXA Insurance products, all products in gift card & e-voucher category (including Google Play Gift Code, App Store & iTunes Gift Card and music platform, streaming and gaming gift card).
    g.    The redemption code/ e-Gift voucher cannot be exchanged to cash or Mall Dollar cash rebate.
    h.    The redemption code cannot be used to settle any delivery charges and/ or extra charges arising from merchant delivery.
    i.     No refund or exchange for Mall Dollar will be made for any unused balance of the e-Gift voucher.
    j.     Maximum of 10 e-Gift vouchers can be used in each order.
    k.    Hong Kong TV Shopping Network Company Limited is not responsible for lost or stolen of the redemption code or e-Gift voucher.
    l.     Terms and conditions is applied for the HKTVmall e-Gift voucher.
    m.   In case of any disputes, Hong Kong TV Shopping Network Company Limited reserves the right to make the final decision.
  6. Manulife (International) Limited (Incorporated in Bermuda with limited liability) reserves the right to change, terminate or cancel the Promotion at any time without prior notice. Manulife’s decision shall be final and conclusive. 

 

Disclaimer: This Manulife Health e-Store is operated by MediConCen. All products and services are offered by MediConCen and health centres contracted by MediConCen. MediConCen is not an agent and does not act on behalf of Manulife. MediConCen is not an insurance intermediary and does not provide insurance advice or services. Manulife shall make no representation, warranty or undertaking as to any of services provided by MediConCen and health centres engaged by MediConCen and shall not be liable for any fault, negligence and/or default in the services provided by such service providers. The information on this Manulife Health e-shop is provided by MediConCen and Manulife is not responsible for the accuracy or completeness of such information.

Mind-Body Wealth Insights

In our “Mind-Body Wealth Insights”, you'll discover a treasure trove of health-related information and practical tips. From mental and physical well-being to financial health, we're here to help you level up to live a better life.

Mind-Body Wealth Insights is currently available only in Traditional Chinese. We are committed to continuously upgrading our content to cover more topics and information.

Mind-Body Wealth Insights (Traditional Chinese)